ASB Direct Customers

ASB Direct Customers

ASB Direct Customers

Notes

ASB Direct payment method uses a direct connection between iPayroll and ASB.

It has removed the need for a direct debit authority and a Payroll Letter of Credit. 

You have up 4pm on the payday date to confirm your payroll.  After 4pm you can still confirm up to 4.30pm with a late confirmation fee of $35 plus GST added.

Provided the payroll has been confirmed, iPayroll will send the payroll file to ASB as part of our automated banking processes commencing at 3.45pm and 4.55pm each business day.

Warning

Your payroll transactions will be processed directly from cleared funds in your bank account. If your bank account has insufficient funds (even by a few cents) the whole file will be rejected by ASB. No payments will be made to your employees, and no amounts will have been withdrawn from your bank account.

Idea

You will receive an automated email notification from iPayroll if your payroll file is rejected. ASB processing times may mean that these email notifications are sent after hours. The email will be sent to the email addresses listed in the Setup > Organisation Details page as well as to the user(s) who confirmed the rejected payroll.

Therefore, it is important that you review these email addresses to ensure they include everyone you wish to be notified in the event of the payroll file being rejected by ASB.

New payment method

Once the ASB PCR form has been received and the signatures have been validated by ASB, you will have a new payment method ‘File Sent on Your Behalf’.

Setup > Organisation > Payment Details



Once the payroll is confirmed it will be automatically sent to ASB for processing in either the 3.45pm or 4.55pm automated banking process on the payday. The payroll will be processed directly from your cleared funds bank account.

Therefore, it is essential that you always check you have sufficient available funds in your bank account to cover the total payment to be made figure which will be shown at Payroll > 4. Confirm > Confirm Payroll once the payroll has been confirmed.

Confirm payroll page 


Rejected payroll files

If ASB rejects the payroll file (e.g. for insufficient funds), the payroll will be automatically unconfirmed. iPayroll will send an automated email to the confirmer(s) of the payroll and the organisation email contacts. No payments will have been made to your employees, and no amounts will have been withdrawn from your bank account.

The reason for the rejection and instructions on how to fix the issue and resubmit the file will be displayed on the Payroll Confirm page. An ASB Direct rejection fee of $100 (plus GST) will be added to the payroll fee.

Once you have resolved the rejection issue, you will have up to 9.30pm to click the Confirm and Resubmit button on the Payroll Confirm page to resend the payroll file to ASB for processing. After 9.30pm you will not be able to resubmit the file and your employees will not be paid.

If the resubmitted file is rejected again by ASB, you will need to contact our Helpdesk for assistance. Depending on the time of day that the second rejection occurs, we may be able to change the payment method to another option for the employees to be paid.

If you miss the 9.30pm deadline, you will need to contact our Helpdesk the following morning who can change the Payday Date and manually submit the file to ASB for urgent processing. You will not have to wait until the 3.45pm automated banking process starts.

Payroll Reject email 



Invalid Bank Accounts - redirect funds

If ASB rejects an employee’s bank account in your payroll file (e.g. due to an invalid bank/branch number), the payroll funds withdrawn from your bank account for this employee will be deposited back into your bank account.

Only the employee(s) with an invalid bank account number will not be paid.

You will need to arrange a manual payment of the net pay to the employee directly for this pay. You will also need to correct the bank account in the employee Personal Details page before their next pay.

A warning message will be displayed on Payroll > Confirm > Confirm Payroll with all the details.

iPayroll will send an automated email to the confirmer(s) of the payroll and the organisation email contacts.

Your ASB Bank Statement

Your ASB bank statement will only show one lump sum withdrawal amount (being the total payroll value including net pay, tax and fees) with the reference IPAYROLL LIMITED.

To obtain the split of these components, please use the Reports > Financial > General Ledger Posting report or Payroll > 3.Check > Payroll Control.

Xero Interface

If you are using the Xero interface there will still be 3 separate bills sent to Xero so you will need to manually match these against the one aggregate withdrawal in your Xero bank feed.

Alternatively, under Setup > Interfaces > Settings you can select Send Combined Invoice so that only one bill is sent to Xero which will match the one aggregate withdrawal. See the link to our Xero Help article above. 






    • Related Articles

    • BNZ, ANZ & ASB Customers - Your Xero Reconciliations

      Reconciling your Bank Statement Line in Xero Customers using the BNZ File Transfer Channel (BNZ FTC), the ANZ Fileactive or the new ASB Direct payment method to pay their employees will only see a single bank statement line in Xero. You can now post ...

    • ANZ Fileactive Service Customers

      The ANZ Fileactive payment method uses a direct connection between iPayroll and ANZ. It has removed the need for a direct debit authority and a Payroll Letter of Credit.  You will still have up to 3pm or 4pm on payday to confirm your payroll.  After ...

    • BNZ File Transfer Channel Customers

      BNZ’s File Transfer Channel (BNZ FTC) payment method uses a direct connection between iPayroll and BNZ. It has removed the need for a direct debit authority and a Payroll Letter of Credit.  You will still have up to 3pm or 4pm on payday to confirm ...

    • I forgot to do the payroll and missed payday. What should I do?

      Change the payday to a later date to allow you to Open the Payroll and complete your payroll processing. Do not confirm the payroll. Phone our Helpdesk on the next business day during business hours. Request an "IMMEDIATE banking". Subject to the ...

    • Close in Advance

      Close in Advance Function Close in Advance allows you to open a new pay, if you have completely finished processing your current pay. The money is debited from your account, employees receive their pay, the "you've been paid" email and Payday files ...