Missed the confirm time
If you are going to pay your employees the next day
Open your payroll and change the payday date. Complete the payroll processing with your employees hours and leave. If you are happy to pay staff on this (later) payday then confirm the payroll.
If you need the payroll processed earlier
Open your payroll and change the payday date. Complete the payroll processing with your employees hours and leave. Do not confirm the payroll. Phone the helpdesk on the next business day for assistance. A Same day banking can be arranged and employee's will have their funds within hours of the process.
Please note: Charges apply and we cannot process banking files on weekends or public holidays.
If you missed the deadline due to a Public Holiday
Open your payroll and change the payday date. Complete the payroll processing with your employees hours and leave. Do not confirm the payroll. Phone the Emergency After Hours Support (Charges will apply)