I missed the confirm time for my Payroll. What should I do?

I missed the confirm time for my Payroll. What should I do?

Missed the confirm time

If you are going to pay your employees the next day

Open your payroll and change the payday date.  Complete the payroll processing with your employees hours and leave. If you are happy to pay staff on this (later) payday then confirm the payroll.

If you need the payroll processed earlier

Open your payroll and change the payday date.  Complete the payroll processing with your employees hours and leave. Do not confirm the payroll. Phone the helpdesk on the next business day for assistance. A Same day banking can be arranged and employee's will have their funds within hours of the process.

Please note: Charges apply and we cannot process banking files on weekends or public holidays.

If you missed the deadline due to a Public Holiday

Open your payroll and change the payday date.  Complete the payroll processing with your employees hours and leave. Do not confirm the payroll. Phone the Emergency After Hours Support (Charges will apply)

For more information here: Emergency After Hours Support 


    • Related Articles

    • I forgot to do the payroll and missed payday. What should I do?

      Change the payday to a later date to allow you to Open the Payroll and complete your payroll processing. Do not confirm the payroll. Phone our Helpdesk on the next business day during business hours. Request an "IMMEDIATE banking". Subject to the ...

    • 4. Confirm the Payroll

      Confirm payroll  You have a deadline for confirming each payroll, but you can also unconfirm then reconfirm before this deadline as many times as you need to. By pressing the “Confirm Payroll” button below, you are confirming and giving authority ...

    • 1. Open a payroll

      Open a payroll To begin processing a new payroll, go to the Open Payroll page, check or enter the details and press the Open button. One frequency e.g. weekly pay - Select “Open a new weekly payroll” to open the next payroll due. In the first ...

    • Adjust a Previous Payroll

      Adjust a Previous Payroll - Overpayment Any pay resulting in negative tax value cannot be processed through a normal pay run, as IRD require you to amend the records previously sent for that employee. The common reason for a negative pay would be an ...

    • Adding or editing Time Codes for your Organisation

      This article covers: Getting to the Time Codes page Buttons in the Time Codes page Adding a time code Editing a time code Expiring a time code Reinstating a time code Deleting a time code Uploading time codes The Time Codes page Go to Setup > ...