This article is for customers who use Xero Accounting and post your GL to Xero when you confirm a pay. The transfer of information between iPayroll and Xero can take a few minutes. A message will display on the confirm screen when it is successfully completed.
If there is an error in the process, a message will display on the confirm screen and a system generated email will be sent to paymasters. You can fix the error and repost the entries before your payroll is Closed.
If the pay is Closed you can try and repost to Xero
Log on to Xero and review the invoice. Reason could be that the invoice has been set to void or there is a payment associated with the invoice already.
"Unable to connect to Xero. Check your Xero interface is setup correctly".
Log on to iPayroll go to Setup > Interfaces
Select > Xero > Disable
Select > Xero > Enable
You will be directed to your Xero account
Log on with your Xero credentials.
Allow iPayroll Access or Choose the appropriate Xero organisation if you have more than one.
Invoice Settings > Select > Post to Xero at Confirm time
Save
If successful the Enable button with display DISABLE
If you are still not able to post - you may need to disconnect iPayroll in Xero Accounting
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