iPayroll System Questions
I missed the confirm time for my Payroll. What should I do?
Missed the confirm time If you are going to pay your employees the next day Open your payroll and change the payday date. Complete the payroll processing with your employees hours and leave. If you are happy to pay staff on this (later) payday then ...
My employee thinks they should have more Annual Leave? How do I work it out?
All employees are entitled to a set amount of Annual Leave. It’s up to their employer to keep track of leave taken. iPayroll keeps a complete track of all leave entitlement and leave taken records for you. Go to the 'People' menu, then to 'View ...
How can I setup iPayroll to interface with Xero?
The iPayroll interface with Xero is really easy to set up. In iPayroll go to the 'Setup' menu then 'Interfaces' and connect iPayroll to Xero. You then add all the payroll chart of account codes from Xero to iPayroll under 'Costing/GL, when adding ...
How do I set up a Deduction?
Pay Elements - ORG or Reducing balance deduction. By entering an opening balance, it will be reduced each pay by the amount selected. This is displayed on payslips. The balance can be amended manually if there is an increase to the outstanding amount ...
Pay Elements: How do I add a new Allowance or Deduction?
iPayroll handles an unlimited number of allowances and deductions. Employers can set up Pay Elements that are specific to the type of work or payment structure of the business i.e. Piece Rates, Tool Allowances or Call Out Allowance. Legislative ...
Why is the annual leave being paid at a higher rate?
Annual holidays are paid at whichever rate is the higher of: the employee’s ordinary weekly pay at the beginning of the annual holiday, or the employee’s average weekly earnings for the 12 months just before the end of the last pay period before the ...
My iPayroll postings are not in Xero?
Xero Posting Errors Xero no longer supports interface connections for Cashbook and Ledger plans and you will receive an error each time you try to connect. Check your plan - In Xero, click on your organisation name > Select My Xero and under ...
I forgot to do the payroll and missed payday. What should I do?
Change the payday to a later date to allow you to Open the Payroll and complete your payroll processing. Do not confirm the payroll. Phone our Helpdesk on the next business day during business hours. Request an "IMMEDIATE banking". Subject to the ...
I am going to be away for the next few weeks and need to do my payrolls in advance. What should I do?
Open the pay, complete the payroll input and confirm the pay. Phone our Helpdesk and ask to have the current pay "Closed In Advance". This will allow you to process your next payroll. Please be aware that once a payroll is "Closed in Advance" we ...
How do I repost to Xero?
Repost Historical Information to Xero This article is for customers who use Xero Accounting and post your GL to Xero when you confirm a pay. If there is an error in the process, a message will display on the confirm screen and a system generated ...