If you require helpdesk assistance outside of our normal hours of 8:00am to 5:00pm, Monday to Friday, see the
Emergency After Hours Support article.
It is calculated using a unique time-based key, provided to you in the 2FA setup stage in iPayroll, and the current time. A 6-digit code (one-time password) is produced using the algorithm. The 6-digit code is regenerated using the new time every 30 seconds.
This 6-digit code is entered into iPayroll after your username and password has been entered, as part of the login process.
In order to generate the 6-digit code, you will need to install a third-party authenticator app.
The app you choose will depend on whether you want the authenticator app installed on your smartphone, tablet, or desktop computer.
iPayroll has put together a list of some of the more common third-party authenticator apps:
You may want to use one of these apps, or research and choose an alternative app for yourself.
Once you have chosen and downloaded your authenticator app, you can either follow the instructions for the specific authenticator app you have downloaded to set up 2FA, if it is one from the list above, or follow the set up instructions in the Quick Set Up Guide for Two-Factor Authentication article.
Related Articles
New Payment Method - ANZ Customers
New Payment Method - ANZ Fileactive Service We have a new payment method for our ANZ customers which uses ANZ’s Fileactive service. The Fileactive service is a direct connection between iPayroll and ANZ, which initiates payroll transactions directly ...
Disclaimer Notice: Use of Third-Party Software or Websites
Important: If you require helpdesk assistance outside of our normal hours of 8:00am to 5:00pm, Monday to Friday, see the Emergency After Hours Support article. We may recommend use of software, information, products, or websites that are owned or ...
Authenticator App (Google Chrome)
This article covers how to use Authenticator on your desktop computer, using Google Chrome as your browser, with the Authenticator app installed in Google Chrome. Note: It is helpful if your desktop computer is automatically synchronised to internet ...
Google Authenticator App (Android)
This article covers how to use Google Authenticator on your Android phone or tablet. Note: Please refer to Google's terms and conditions, and iPayroll's Disclaimer Notice: Use of Third-Party Software or Websites. First, You Need to Install This App ...
Authenticator App (Microsoft Edge)
This article covers how to use Authenticator on your desktop computer, using Microsoft Edge as your browser, with the Authenticator Extension installed in Microsoft Edge. Note: It is helpful if your desktop computer is automatically synchronised to ...