The iPayroll Kiosk gives your employee access to payslips and leave information. The email address entered on their Personal Details is used to create a user log on for your employee. This is known as the Kiosk ID. If no email address is present, a system generated ID is created.
To view the Kiosk ID, email address, activation status and the date the employee last accessed the iPayroll Kiosk go to People > Tools > Kiosk Management.
An employee can change their Kiosk ID in the iPayroll Kiosk in My Account area.
Paymasters can change the Kiosk ID, if the employee has not activated their Kiosk; by simply updating the Personal Details page with the employee's email address.
Check that this person does not have an existing record (they left your employment and then came back). Their old record may contain the email address you want to use. People > Inactive > select person and remove the email address > save. Remove Kiosk Access.