Authenticator App (iOS)

Authenticator App (iOS)

This article covers how to use Authenticator on your iPhone or iPad.

Note: Please refer to Authenticator's terms and conditions, and iPayroll's Disclaimer Notice: Use of Third-Party Software or Websites.

First, You Need to Install This App on Your Device

Download the app from the App Store, or tap the image below to install the app:

mceclip0.png
Once the Authenticator app is installed on your device, you can then set up two-factor authentication (2FA).

Go to:

 Scan a QR Code

Important: Time is key.

Make sure Set Automatically is On in your Date & Time setting in your iPhone or iPad.

Once this has been confirmed, then you can add an account to Authenticator.

  1. On your device, open the Authenticator app.
    mceclip0.png
  2. In Authenticator, tap the +.
    The Scan Token page displays
  3. With your device, scan the QR code.

    Note: If you can't already see the iPayroll Two Factor Authentication page with the QR code, in iPayroll, select your 'Logged in as your username' hyperlink at the top right of the page, next to the Logout, and select the Two Factor Authentication page.
    mceclip0.png

    Authenticator adds the account to the app. A 6-digit verification code, which is regenrated every 30 seconds, displays.
  4. In iPayroll, on the Two Factor Authentication page, enter the 6-digit verification code in the Verification code field and select Confirm.
    Note: You need to select Confirm before the code regenerates.

Now, each time you log into iPayroll, after you have entered your username and password, you will enter the latest 6-digit code from your authenticator app.

Note: Authenticator shows how many seconds are left before the code expires (countdown circle at the top left of the app). If you don't have time to enter and confirm the code, as there are not many seconds left, wait until the code regenerates and use the latest code.

Hint: Tap the 6-digit code to copy the code.

Manually Enter a Time-Based Key

Important: Time is key.

Make sure Set Automatically is On in your Date & Time setting in your iPhone or iPad.

Once this has been confirmed, then you can add an account to Authenticator.

  1. On your device, open the Authenticator app.
    mceclip0.png
  2. In Authenticator, tap the +.
    The Scan Token page displays.
  3. Tap the Pencil icon at the top right of the page.
    Authenticator displays the Add Token page.
    mceclip0.png
  4. In the Issuer field, enter 'iPayroll'.
  5. In the Account Name field, enter your account name (for example, your iPayroll username).
  6. In the Secret field, enter the 16-character time-based key or paste the time-based key from iPayroll.
    Note: The time-based key is under the QR code in iPayroll. In iPayroll, select I can't scan the QR code to display the time-based key.

    Note: If you can't already see the iPayroll Two Factor Authentication page, in iPayroll, select your 'Logged in as your username' hyperlink at the top right of the page, next to the Logout, and select the Two Factor Authentication page.
    mceclip0.png

    You should not need to change the Advanced Options. These should be:
    • Time Based
    • 6 Digits
    • SHA-1
  7. Tap Done. at the top right of the page.
    Authenticator adds the account to the app. A 6-digit verification code, which is regenerated every 30 seconds, displays.
  8. In iPayroll, on the Two Factor Authentication page, enter the 6-digit verification code in the Verification code field and select Confirm.
    Note: You need to select Confirm before the code regenerates.

Now, each time you log into iPayroll, after you have entered your username and password, you will enter the latest 6-digit code from your authenticator app.

Note: Authenticator shows how many seconds are left before the code expires (countdown circle at the top left of the app). If you don't have time to enter and confirm the code, as there are not many seconds left, wait until the code regenerates and use the latest code.

Hint: Tap the 6-digit code to copy the code.

Remove an Account

  1. On your device, open the Authenticator app.
  2. In Authenticator, tap Edit at the bottom left of the page.
  3. Tap the Red Circle icon at the top left of the account you want to remove.
  4. Tap Delete to remove the account.
    A Delete Token pop-up displays
  5. Tap Delete.
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