This article covers how to use Authenticator on your desktop computer, using Google Chrome as your browser, with the Authenticator app installed in Google Chrome.
Note: It is helpful if your desktop computer is automatically synchronised to internet time. You may need administration rights to change the date and time settings of your desktop computer. However, if your desktop is not using internet time, Authenticator has the ability to sync the clock with Google. |
Note: Please refer to Authenticator's terms and conditions, and iPayroll's Disclaimer Notice: Use of Third-Party Software or Websites.
Select the image below to install the app:
Once the Authenticator app is installed in Google Chrome, you can then set up two-factor authentication (2FA).
Go to:
If you are unable to automatically sync your desktop computer to internet time, you can instead sync the Authenticator app to use Google's time.
Now you are ready to scan the QR code.
Important: Time is key. Make sure your desktop is either using internet date and time, or you have synced Authenticator with Google. Once this has been confirmed, then you can add an account to Authenticator. |
Note: If you can't already see the iPayroll Two Factor Authentication page with the QR code, in iPayroll, select your 'Logged in as your username' hyperlink at the top right of the page, next to the Logout, and select the Two Factor Authentication page. |
Now, each time you log into iPayroll, after you have entered your username and password, you will enter the latest 6-digit code from your authenticator app.
Note: Authenticator indicates how many seconds are left before the code expires, showing a countdown clock, as well as changing the code to red to indicate 5 seconds remaining before the code expires. If you don't have time to enter and confirm the code, as there are not many seconds left, wait until the code regenerates and use the latest code.
Hint: Select the 6-digit verification code to copy it.
Note: The first time you select the 6-digit code to copy it, you are prompted to allow additional permissions to Authenticator. Select Allow to allow Authenticator to modify data you copy and paste, if you want to be able to copy the code.
Important: Time is key. Make sure your desktop is either using internet date and time, or you have synced Authenticator with Google. Once this has been confirmed, then you can add an account to Authenticator. |
Manually create an account if you are unable to scan the QR code.
Note: You can copy the time-based key from the Two Factor Authentication set up page in iPayroll before you add your account to Authenticator. If you can't already see the iPayroll Two Factor Authentication page, in iPayroll, select your 'Logged in as your username' hyperlink at the top right of the page, next to the Logout, and select the Two Factor Authentication page. |
Now you are ready to manually add your iPayroll account.
Note: If you can't already see the iPayroll Two Factor Authentication page, in iPayroll, select your 'Logged in as your username' hyperlink at the top right of the page, next to the Logout, and select the Two Factor Authentication page. |
Now, each time you log into iPayroll, after you have entered your username and password, you will enter the latest 6-digit code from your authenticator app.
Note: Authenticator indicates how many seconds are left before the code expires, showing a countdown clock, as well as changing the code to red to indicate 5 seconds remaining before the code expires. If you don't have time to enter and confirm the code, as there are not many seconds left, wait until the code regenerates and use the latest code.
Hint: Select the 6-digit verification code to copy it.
Note: The first time you select the 6-digit code to copy it, you are prompted to allow additional permissions to Authenticator. Select Allow to allow Authenticator to modify data you copy and paste, if you want to be able to copy the code.