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Frequently Asked Questions

Find answers to questions that we reply to on a regular basis

iPayroll System Questions

  • Re-establish iPayroll to Xero Accounting
  • I am going to be away for the next few weeks and need to do my payrolls in advance. What should I do?
  • I forgot to do the payroll and missed payday. What should I do?
  • My iPayroll postings are not in Xero, why? How can I post them to Xero now the pay is closed?
  • Why is the annual leave being paid at a higher rate?
  • How do I add a new Allowance or Deduction Pay Element?
See all 12 articles

Kiosk System Questions

  • How do I cancel or change a leave request in the Kiosk?

General Payroll Questions

  • What is the minimum wage?
  • What are my obligations as an employer?
  • I want to pay my employees as contractors. Can I do that?
Online Help